1. What Information Do We Collect?

We collect and store the following types of information:

  •    Information you provide:
  •    Name, email address, password, communications.
  •    Payment details (including credit card information).
  •    Comments, feedback, product reviews, recommendations, and personal profile.
  •    Automatic information:
  •    Internet protocol (IP) address used to connect your computer to the Internet.
  •    Computer and connection information, purchase history.
  •    Session details such as page response times, length of visits, page interaction, and browsing methods.

2. How Do We Collect Information?

We collect information in the following ways:
  •    Direct Input: When you conduct a transaction on our website, you provide personal details such as your name, address, and email address.
  •    Automatic Collection: Through tools measuring session information and website activity.
Your information will only be used for the specific purposes outlined in this policy.

3. Why Do We Collect This Information?
We collect your personal and non-personal information for the following purposes:
  1.    To provide and operate our services (Contract Performance).
  2.    To assist with ongoing customer support and technical assistance (Legitimate Interest).
  3.    To communicate with you regarding service updates, notifications, and promotional   messages (Consent).
  4.    To generate aggregated statistical data for improving services (Legitimate Interest).
  5.    To comply with applicable laws and regulations (Legal Obligation).

4. How Long Do We Retain Your Data?

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory obligations. Once no longer required, your data will be securely deleted or anonymized.

5. How Do We Store, Use, Share, and Disclose Your Personal Information?

   •Our website is hosted on the Wix.com platform, which provides the online platform for selling products and services.
  •Data Storage: Your data is securely stored through Wix.com’s databases, protected by firewalls.
  •Payment Processing: All direct payment gateways offered by Wix.com comply with PCI-DSS standards, ensuring secure handling of credit card information.
  •Third-Party Services:
  •We may share data with third-party service providers for operational purposes, such as analytics or marketing. All third-party providers are GDPR-compliant.

6. How Do We Handle Cross-Border Data Transfers?

Your data may be transferred to and stored on servers located outside the European Economic Area (EEA). In such cases, we ensure compliance through mechanisms like:
  •    Standard Contractual Clauses (SCCs).
  •    Adequacy decisions by the European Commission.

7. How Do We Communicate with Visitors?

We may contact you for the following reasons:
  •    To notify you about your account or troubleshoot issues.
  •    To collect fees, resolve disputes, or enforce agreements.
  •    To send updates, promotional messages, surveys, or questionnaires.
Communication methods may include email, telephone, text messages, or postal mail.

8. Your Rights Under GDPR

As an EU citizen, you have the following rights:
  1.    Right to Access: Request a copy of the data we hold about you.
  2.    Right to Rectification: Request correction of inaccurate or incomplete data.
  3.    Right to Erasure: Request deletion of your personal data, subject to legal and contractual limitations.
  4.    Right to Restrict Processing: Request that we limit the processing of your data in certain situations.
  5.    Right to Data Portability: Request transfer of your data to another service provider in a machine-readable format.
  6.    Right to Object: Object to the processing of your data for direct marketing or other legitimate interests.
  7.    Right to Lodge a Complaint: File a complaint with your local data protection authority if you believe your rights have been violated.

9. How Can You Withdraw Your Consent?
If you no longer wish for us to process your data, you may contact us:
  •    Email: info@armseast.com
  •    Postal Address: Refer to the mailing address on our homepage.

10. Updates to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Chang xs take effect immediately upon posting on the website. Material changes will be highlighted on this page.

11. How to Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your GDPR rights, please contact us:
  •    Email: info@armseast.com
  •    Postal Address: Refer to the mailing address on our homepage.

12. Right to Lodge a Complaint
If you believe we have violated your rights under GDPR, you have the right to lodge a complaint with your local data protection authority. For more information, visit the European Data Protection Board (EDPB) website at https://edpb.europa.eu.